When a business chooses to adapt to the effects of Artificial Intelligence on their operations or chooses to Adopt AI to enhance its operations, it must first get the optics right in communications with shareholders, customers or stakeholders.
It could focus on simply demonstrating Competence through Coherence based generation of Content for marketing or internal engagement. It might focus more on getting the Context right focusing on ethical, inclusive and Compliance based rollout of tools and technologies as well as ensuring programs have Congruence with business's vision, values, mission and objectives. Whatever approach it takes to sell its strategy it will have to answer to the Culture of the organisation. The way a business prioritises these 7 lenses of Culture, Context and Content as well as Compliance, Congruence, Coherence and Competence, will determine the optics of how the business is perceived in it's credibility and capability as well as the commercial acumen of executives in C-Suite roles.
So, what strategies are there for putting out the right optics based on these lenses? What are the consequences of choosing a configuration of lenses for a particular desired scope, scale and sophistication of AI Adaptation or Adoption? How can this prevent internally and mutually incoherent and incongruent policies being implemented for AI, Ethics, Diversity as well as ESG? What are the dangers and the dividends?
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