Building organisations Community-First

Building a community around your brand has never been more critical. Businesses investing in their community see quicker growth and slower customer churn. This is unsurprising when we see that loneliness is at an all-time high, while we've never had more technology to be connected, especially with a Gen-Z audience. We gathered data from communities ranging from small, tight-knit groups to massive networks with hundreds-of-millions of members worldwide. We've collaborated with industry leaders, including Zendesk, Memberwise, Michell Goodall, Vincent Boon, Blaise Grimes-Viort, Rosie Sherry, and many others, to gather valuable insights and expertise. This talk is not only sharing our research findings; I'll also provide an exclusive first look at the innovative frameworks we've developed to empower you in kickstarting and nurturing and building your community.