Richard Pope

Richard Pope was part of the founding team of the UK Government Digital Service and the first product manager for GOV.UK. He created many of the initial design concepts for both GOV.UK and the digital account for Universal Credit (the UK’s social security service). He was a senior fellow at Harvard in 2018/2019, researching and lecturing on ‘Government as a Platform’.

He his the author of Platformland - an anatomy of next-generation public services, which describes the types of interaction we should expect from the next generation of public services, the digital platforms and infrastructure they will be built with, and the public sector design values needed to make them a reality.