Measuring success – did we make it better?

A talk by Catherine Hope
Digital Performance Analyst, DWP Digital

18 June 2021, 02:00 PM

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Topics covered by this talk

About this talk

We’re all used to iterating our services to make them better, but do we always have the evidence that this really worked?

In the session we’ll talk about why measuring success (and failure) is important, and deciding what to measure.