Making Analytics great again!

A talk by Ash Dasika
Technical Lead, DWP Digital

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About this talk

Join this session to find out about how DWP Digital is transforming and uplifting their ‘Analytics’ capabilities into a modern, secure, efficient and sustainable eco-system. The department has a wide variety of ‘Analytics’ that need cutting across its varied business domains.

This includes providing data-driven insights to help detect & prevent fraud & error or to identify trends & patterns, helping to improve our customer experience & agent productivity.