A talk by Ash Dasika
Technical Lead,
DWP Digital
Topics covered by this talk
About this talk
Join this session to find out about how DWP Digital is transforming and uplifting their ‘Analytics’ capabilities into a modern, secure, efficient and sustainable eco-system. The department has a wide variety of ‘Analytics’ that need cutting across its varied business domains.
This includes providing data-driven insights to help detect & prevent fraud & error or to identify trends & patterns, helping to improve our customer experience & agent productivity.