Inclusive digital transformation - making Digital Inclusion sustainable

A talk by Helen Dobson
Managing Director, Citizens Online

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About this talk

With 1 in 5 adults lacking online transaction skills, organisations must consider this group to be successful in their transformation. It's a common myth that the problem of digital inclusion will be solved over time as older generations reach their natural end. This isn't true and organisations must embedd digital inclusion to make the work sustainable and ensure everyone can benefit from technology. Find out what you can do to improve digital change in your organisation