Delivering an Organisation Strat through digital

A talk by Stuart Young
Director of People & Change, Basildon Council

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About this talk

Basildon adopted an Organisation Strategy in 2020, covering service design, digital, workforce and accommodation. In this session we will talk about how those elements are essential to delivering sustainable change. Tech alone doesn't change performance. We will use the development of a council wide approach to case management to exemplify the relationship between tech, data, staff structure, hearts & minds