Inclusive Service design and Accessibility
A Session by Daniel Gale (Digital Inclusion Manager, GRCC)
About this Session
Daniel Gale, manager of the DAISI (Digital Accessibility, Inclusion Support and Innovation) project at GRCC, will emphasize how accessibility and digital equity is the cornerstone of digital transformation and equity.
He will explain that designing digital products and services with digital equity in mind ensures that everyone, regardless of their abilities, can benefit from them. This inclusive approach not only benefits people with disabilities but also improves the user experience for everyone.
Moreover, designing for accessibility can increase market opportunities by reaching a wider audience, including those with disabilities who may have been previously excluded. Gale will also touch on the social and ethical imperative of designing for accessibility and equity, highlighting how digital exclusion can exacerbate existing inequalities. By promoting inclusive design practices and prioritizing accessibility, we can create a more equitable and just society.