Steven Newstead

Head of Engineering, Macmillan Cancer Support Steven is the Head of Engineering in Macmillan Cancer Support where he is responsible for the technical strategy and output of 50+ developers and testers who deliver across digital, back office, and data workstreams

About this speaker

Steven is the Head of Engineering in Macmillan Cancer Support where he is responsible for the technical strategy and output of 50+ developers and testers who deliver across digital, back office, and data workstreams. Before Macmillan, Steve was a Technical Director at a large customer experience agency - this gave him a deep passion for putting the user at the centre of all we do. Steve spends his days helping our teams embed technical excellence into their day job, pushing for automation of all our core services, and embedding service design to better help understand our products.

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Talks

Designing for Impact: How Service Design helped us better understand Macmillan's Coffee Morning and cut across organisational silos.

17 October 2024, 01:30 PM
Steven Newstead Claire Reynolds Amie Slade