Penny Mitchell

Service Manager – Council Tax at Salford City Council, Salford City Council

Penny's Session broadcasts 19 June 2023, 10:00 AM

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About this speaker

Penny has 32 years experience in Local Government Revenues and Benefits services. She has been the Service Manager for Salford for the last five years leading the service through significant transformation to deliver excellent customer service digitally and supportively.


Topics Covered



Culture Change