Tom Brame

Tom Brame

User Researcher
WLGA

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About this Speaker

Tom has worked in Welsh public sector for the last 12 years, in research and improvement roles for Data Cymru and Social Care Wales. This experience has given Tom an understanding of the power of good data and research use to gain the right insight for the development and improvement of public service delivery.

Tom feels strongly about using user-centred design to achieve better outcomes for end service users. As a User Researcher, Tom works to bring the needs of Welsh public service users to the fore to help drive service improvement across local government and ultimately get better outcomes for users.