Mark is an experienced strategic leader with over 20 years' experience in and around local government in digital, technology and change roles with experience of delivering large, complex, multi-partner projects and IT change programmes. He has expertise in managing IT service delivery in insourced and outsourced environments including joint venture companies and has a passion for public service and enabling organisations to deliver the best outcomes for citizens. Before joining Netcall, Mark was CIO and Director of Business Change for Sheffield City Council for five years. He has also held senior leadership roles with Rotherham Council, Nottingham City Council and Middlesbrough Council. He also worked for Methods in their public sector team. Mark has featured in the CIO 100 list of the UK's most influential CIOs and is current Digital Leaders Local Champion for Yorkshire and the Humber.