Lindsay Stephens

Lindsay Stephens

Lead Service Designer
DWP Digital

About this Speaker

Lindsay Stephens is a Lead Service Designer at the Department for Work and Pensions (DWP), where she focuses on user-centred transformation, service-led strategy, and developing people to grow. 


Her 20-year career spans consultancy for IBM iX, business analysis and user experience leadership, all centred around how to deliver better services for UK citizens. She is a member of DWP’s Women in Digital Steering Group, co-launched an LGBT+ Ally programme at IBM, and was short-listed for the TechWomen 100 awards in 2019. Lindsay is passionate about people and helping them to rise; understanding and responding to individual needs, building inclusive teams, and mentoring digital talent.