Jess Neely

Jess Neely

Jess is a user centred design specialist with over 5 years experience working in digital and design roles in-house within UK government departments, as well as in consultancy.

Service Design and Research Lead

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About this Speaker

Jess is an experienced digital leader, having participated in the digital, data and technology fast stream, a competitive leadership programme run by the Cabinet Office and Government Digital Service. Using her expertise in user research and service design, Jess helps teams to innovate their approach to service delivery and better meet the needs of their users.


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