Coco Chan

Senior Agile Business Analyst, Department of Levelling Up, Housing and Communities

About this speaker

Coco is a versatile digital professional with experience in local and central government. She cares deeply about creating accessible and intuitive services at all levels. She is equally adept at designing and building hyper-local services, such as reporting graffiti in your neighbourhood or a missed bin collection, as she is operating in large-scale crisis response scenarios, for example the UK’s sponsorship scheme for people fleeing war in Ukraine. Prior to joining the public sector Coco trained as a scientist, and she brings this grounding in data, evidence and analytical thinking into her role working in digital service teams at the Department for Levelling Up, Housing and Communities.


Small wins, big gains: fostering user-centred design in Government

19 June 2023, 12:00 PM
Coco Chan Jessica Riley