Claire Reynolds

Consulting Director, Healthia (formerly Mace & Menter) Consulting Director and third sector lead at Healthia® (formerly Mace & Menter). We design for better experiences, delivering service co-design and digital innovation for health and care and public services.

About this speaker

Claire leads service co-design and innovation projects for a range of health and care and public services at Healthia® (formerly Mace & Menter) - a team of human-centred design specialists. Her main focus is supporting third sector organisations to create new or iterate existing services to genuinely meet the needs of users. Prior to joining Healthia®, Claire held strategic digital leadership positions at a range of charities, including Parkinson’s UK, the Alzheimer’s Society and Changing Faces. She loves introducing new ways of working, leading multi-disciplinary terms and helping organisations unpick complex research and data to identify how to deliver brilliant experiences for their users.

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Talks

Designing for Impact: How Service Design helped us better understand Macmillan's Coffee Morning and cut across organisational silos.

17 October 2024, 01:30 PM
Steven Newstead Claire Reynolds Amie Slade