About this Speaker
Christine founded and manages Open Inclusion, an inclusive insight, design and innovation agency based in London. She helps organisations improve their brand experiences through deeper understanding of the needs of disabled and older consumers or employees. In designing better services that support broader needs, she helps create more valuable, robust and innovative businesses. Open works across all customer environments; digital, physical, customer service and communications. Christine has been leveraging emerging digital capabilities for over two decades, and particularly loves using new and emerging tech and solutions to solve unmet needs more efficiently, often identifying great mainstream innovations in the process.