Passionate end to end CX consultant with a knack for distilling complexity into simplicity.
Founder
Hiya Marketing
Topics covered by Barbara
Talks covered by this speaker
13
Great Customer Experience & User Experience aren't rocket science
About this Speaker
For more than 17 years, I have had one mission: to deliver customer centric ideas that ultimately deliver value back to businesses and their customers. Working in partnership with global brands including Aldi, eBay, MSD Animal Health, Mondelez, Nestle, Coca-Cola, Amex, Akzo Nobel, CBRE, NHS & BBVA. Extensive hands on experience working globally (London, Berlin, Sydney & Barcelona), developing CX transformation programmes, CX strategies, implementation programmes and customer centred marketing. I am the Founder of Hiya Marketing, an agile Customer Experience consultancy, dedicated to maximising the value at scale of all customers.
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